{"id":12411,"date":"2025-10-24T17:58:21","date_gmt":"2025-10-24T17:58:21","guid":{"rendered":"https:\/\/japanesenkoreanmart.com\/?page_id=12411"},"modified":"2025-10-24T18:06:26","modified_gmt":"2025-10-24T18:06:26","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/japanesenkoreanmart.com\/ar\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

Return & Refund Policy<\/b><\/h1>\n

At <\/span>Japanese Korean Mart<\/b>, we value your satisfaction and aim to deliver every order in excellent condition.<\/span>
\n<\/span> If you face any issues with your order, please review our policy below.<\/span><\/p>\n

Eligibility for Refund or Exchange<\/b><\/h2>\n

You are eligible for a <\/span>refund or exchange<\/b> if<\/span><\/p>\n

    \n
  • The product is <\/span>faulty<\/b>, <\/span>damaged<\/b>, or <\/span>incorrect<\/b>.<\/span><\/li>\n
  • You report the issue within 3<\/span>\u00a0days<\/b> of receiving your order.<\/span><\/li>\n<\/ul>\n

    How to Request a Refund or Exchange<\/b><\/h2>\n

    To initiate a request<\/span><\/p>\n

      \n
    1. Contact our support team via WhatsApp or email within 3<\/span>\u00a0days<\/b>.<\/span><\/li>\n
    2. Share your <\/span>order number<\/b> and <\/span>clear photos<\/b> of the issue.<\/span><\/li>\n
    3. Once verified, our team will arrange a <\/span>replacement<\/b> \u0623\u0648 <\/span>refund<\/b> to your original payment method.<\/span><\/li>\n<\/ol>\n

      Non-Returnable Items<\/b><\/h2>\n

      For hygiene and safety reasons, we cannot accept returns for<\/span><\/p>\n

        \n
      • Opened or used products<\/b><\/li>\n
      • Perishable and frozen food items<\/b><\/li>\n
      • Items not in original packaging<\/b><\/li>\n<\/ul>\n

        Refund Terms<\/b><\/h2>\n
          \n
        • Refunds are processed only for <\/span>damaged, defective, or wrong products<\/b>.<\/span><\/li>\n
        • Refunds will be credited to the <\/span>original payment method<\/b> within <\/span>5\u20137 business days<\/b> after confirmation.<\/span><\/li>\n
        • Change-of-mind returns<\/b> are <\/span>not accepted<\/b>.<\/span><\/li>\n<\/ul>\n

          \u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/b><\/h2>\n

          If you have any questions about our Return & Refund Policy, please contact us:<\/span>
          \n<\/span> \ud83d\udce7 <\/span>jkmartjeddah@gmail.com<\/b>
          \n<\/b> \ud83d\udcf1 <\/span>+966 538270919<\/b><\/p>","protected":false},"excerpt":{"rendered":"

          Return & Refund Policy At Japanese Korean Mart, we value your satisfaction and aim to deliver every order in excellent condition. If you face any issues with your order, please review our policy below. Eligibility for Refund or Exchange You are eligible for a refund or exchange if The product is faulty, damaged, or incorrect. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12411","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/pages\/12411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/comments?post=12411"}],"version-history":[{"count":6,"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/pages\/12411\/revisions"}],"predecessor-version":[{"id":12419,"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/pages\/12411\/revisions\/12419"}],"wp:attachment":[{"href":"https:\/\/japanesenkoreanmart.com\/ar\/wp-json\/wp\/v2\/media?parent=12411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}